I’VE HAD SOME EXPERIENCE with shoplifting. Not that I ever shoplifted. But some 30 years ago, when I worked at a local grocery store, a customer stole a bottle of vanilla as she passed through my check out lane.
The manager directed me and the suspect to the office to wait for the police. There I had to pat down the woman, a duty which to this day did not seem mine to perform. Today I would refuse to do so.
That initial encounter, though, erased any preconceived stereotype of shoplifters. This was an ordinary looking young woman, not someone who appeared down and out and in desperate need of stuffing vanilla, of all things, under her shirt. She could have been your sister.
Not long after, another customer tried to steal groceries via distraction. She engaged me in friendly conversation while I punched the prices of food, pulled from her cart, into the cash register. (This was in the days before bar codes.) “Pulled from her cart” are the key words here. She purposely failed to place the merchandise stashed under her cart onto the conveyor belt. The store manager, or maybe it was the security guy, noticed. Busted.
I learned two more key lessons about shoplifters. Always check under the grocery cart. And don’t be fooled by a friendly customer.
Fast forward three decades. My husband and I are shopping at Walmart in Faribault for, among other items, charcoal filters. When Randy finally locates the right number to match our room air purifier, he opens the box to assure the proper fit.
But there is no four-pack of filters inside. Rather, Randy finds two hard plastic shells in the shape of pliers. Except the pliers are missing. And so are the filters.
Who does this anyway?
And how did the thief manage to open that hard-as-steel clear plastic packaging right there in the aisle of Walmart without getting caught? Wedging open those molded casings is no easy feat, even in the comfort of your home.
I felt it my duty to report the theft to an associate in the hardware and paint department. He expressed no surprise at the method of stealing. “Happens all the time,” he said.
HOW ABOUT YOU? Have you had any experience with shoplifters or shoplifted merchandise?
© Copyright 2013 Audrey Kletscher Helbling