TWICE IN THE PAST MONTH, I have visited businesses which have since announced plans to close. First I wrote about the Historic Highland Store and Cafe (click here to read that story), slated to close shortly before Thanksgiving.
Now, even before I could post about it, I’ve learned that old-fashioned Mutch Northside Hardware in North Mankato will shut its doors this month. During neither visit was even the slightest hint made to me that these places would soon close.
I really do not know what to say. I do not bring bad luck. I can only conclude that my visits were meant to be, that through my photography I am helping preserve pieces of Minnesota business history. And in the instance of the hardware store, I am also preserving the memories and legacy of the Mutch family.
WHEN I MET Dave and Sandy Mutch a month ago, it was a quiet Monday afternoon in their North Mankato hardware store just across the Minnesota River bridge from Mankato.
Dave was putzing in the back of the store while Sandy worked up front. And as I started poking around, roaming between the narrow aisles, noticing things like bulk nails in bins, an outdated rotary dial telephone, the antique hand crank cash register, a wall calendar dating back to 1969, the creaking wood floor, notes from customers, baseball cards and a turtle shell, Dave eased away from his work.
I met a man content with life, happy to help customers—to fix their windows, duplicate keys, mix paint. He seemed in no hurry, his conversation flowing at a slow and easy pace.
I wondered aloud to Dave how his mom-and-pop business could compete against big box retailers. “We’re willing to do what other people won’t do,” he said then. He also noted that his store stocks merchandise that others don’t, although he did not offer specifics.
That focus on friendly customer service was clear to me as Dave led me into the basement of his building constructed and opened in 1926 as a hardware store. He works on windows in the depths of that basement, which also holds excess store merchandise. Eighty-six years as a neighborhood hardware store, and in the Mutch family since 1969. Remarkable.
Dave’s parents, Harold and Bernice, incorporated Mutch Northside Hardware in 1969, opening in January 1970. Dave worked part-time at his parents’ hardware store while studying business at Mankato State University. He purchased half of the business in 1972. By 1979, he and Sandy, who holds a degree in social work, were full-time owners.
Soon they will be retirees. They’ll hold a closing sale and auction and then put the building up for sale.
With this long-time hardware store closing, I have to wonder who will repair the torn screens, who will replace the broken window glass, who will meet the hardware needs of the Mankato area residents dependent on Mutch Hardware for supplies and advice? Who will replace the Mutches’ friendly service? Where will customers find the one-of-a-kind merchandise not stocked at big box retailers?
There’s a lot to be said for places like Mutch Northside Hardware. A lot.
© Copyright 2012 Audrey Kletscher Helbling