WHEN A THICK ENVELOPE arrived in the mail this morning from my insurance company, I felt angst. I expected it would contain information on a $19,431 claim for surgery to implant a plate into my broken left wrist. I was right.
Recently I received a nearly $15,000 hospital bill for that surgery with nothing covered by insurance except an allowed amount of $4,662. I reacted as nearly anyone would—with disbelief, anger and tears. I pay $1,000/month for health insurance and already paid my $3,600 deductible. So the thought of paying another $15K pushed me over the edge. One phone call later and the hospital billing department assured me I didn’t owe $15,000 and that, due to a “processing error,” the claim would be reprocessed.
The insurance paperwork I got today includes two code notations:
Based on additional information received, this service will be processed on a new claim.
We are making this adjustment to a previously processed claim.
Those codes flag most, but not all, of the claims in four pages of claims. So is this a done deal? I don’t know. I hope so. Zeroes fill every space in the amount I owe columns. I choose for now to think this ends a stressful ordeal.
Speaking of end, the question of the week to me has been: “How much longer do you have to wear that?” The questioners, at least a half dozen yesterday, are referring to the splint on my wrist. The last time my orthopedic doctor discussed this with me, he said I would be wearing the brace well into late September. I see him next week. Maybe he will shorten that time. Range of motion therapy continues to go well. Strengthening therapy comes next. I’m now more than two months out from my bone break.
One issue still lingers, though, and it’s something I dislike as much as that incorrect $15K hospital bill. Just last evening a burly stranger joked that my husband hurt me. Not funny. Not funny at all. I don’t care who you are. To suggest that domestic violence is in any way funny rankles me. There is absolutely nothing humorous about any aspect of abuse, whether psychological, mental, emotional, spiritual, financial, technological or physical. I’ve heard more times than I can count that insensitive, uninformed and supposedly funny comment that Randy must have pushed me or hit me. He didn’t. I fell on rain-slicked wooden steps. I don’t understand this attitude. Women (and sometimes men) are being assaulted and dying every single day in this country from domestic violence. I find absolutely nothing funny in that. Nothing.
THOUGHTS ON ANY of this?
© Copyright 2018 Audrey Kletscher Helbling