Minnesota Prairie Roots

Writing and photography by Audrey Kletscher Helbling

Tilt-A-Whirl tradition continues in Faribault May 13, 2011

The Mural Society of Faribault created and placed this Tilt-A-Whirl mural on the side of Jim's Auto & Tire along Fourth Street in downtown Faribault in the fall of 2010.

AN AMERICAN ICON amusement ride made in Faribault since 1926 will remain here despite the sale of Sellner Manufacturing to a Texas company.

Jim Hermel and Mike Featherston, co-owners of Gold Star Manufacturing, recently purchased the fiberglass and staging portions of Sellner, I learned in a recent e-mail exchange with Hermel.

That’s good news for Faribault, where the Tilt-A-Whirl, perhaps America’s best-known carnival ride, has been made by the Sellner family since 1926.

If you didn’t realize the Tilt-A-Whirl was produced in Faribault, don’t fret your lack of knowledge. Not until I moved in 1984 into a house blocks away from the carnival ride maker, did I even know this icon ride was made in Minnesota, let alone Faribault.

Local State Representative Patti Fritz tried to get the word out in 2007 by introducing a bill to make the Tilt-A-Whirl Minnesota’s official amusement ride. However, that legislation failed.

My community has also missed the mark on tapping into this home-grown carnival ride as a tourist attraction. But now that the fiberglass ride car portion will continue to be produced here, I believe the opportunity still exists to promote the Tilt-A-Whirl. I’ve always envisioned a fun-focused carnival atmosphere museum and gift shop complete with Tilt-A-Whirl rides, cotton candy, popcorn, activities for kids and more.

Given the current economy, I doubt my vision for a Tilt-A-Whirl tourist site will happen any time soon, unless…

For now I’m content with the fact that Faribault-based Gold Star Manufacturing is contracting with Larson International, Inc., of Plainview, Texas, to manufacture the fiberglass cars for the Tilt-A-Whirl and for other amusement rides. The working machinery part of the business went toTexas.

Gold Star Manufacturing shipped its first carnival ride, Bear Affair, to Toronto, Canada, earlier this month.

Dizzy Dragons, one of the carnival rides that Gold Star will continue to manufacture.

Gold Star will also continue to make the fiberglass bodies for other Sellner-created carnival rides: the Bear Affair, Dizzy Dragons, Ships Ahoy and Pumpkin Patch. Another ride is in the works, Hermel says, and three other fiberglass products are in the development stage.

If anyone can succeed at revitalizing a company which fell into financial hardship, Hermel and Featherston would be the men.

Hermel comes to Gold Star Manufacturing with nearly 30 years in the tire business (selling almost 2 million tires, he says) and with 14 years as executive secretary and manager of the Rice County Fair.

“I wanted to get into something that would offer me a challenge,” the 59-year-old Hermel says.

His partner, Mike Featherston, brings a life-time of experience in the outdoor amusement industry to the new company. Featherston and his family own GoldStar Amusements, Inc., a traveling entertainment business with amusement rides, food and games based in Coon Rapids, Minnesota, and Louisiana. GoldStar contracts for the midway at the Rice County Fair.

Featherston was recently elected second vice chair of the Outdoor Amusement Business Association which aims “to encourage the growth and preservation of the outdoor amusement industry through leadership, legislation, education and membership services.”

Now, as co-owner of Gold Star Manufacturing, Featherston is certainly fulfilling one of those missions by keeping an iconic American carnival ride in production, in Faribault. He and Hermel are continuing the legacy of Herb Sellner who built the first nine-car wooden Tilt-A-Whirl 85 years ago.

© Copyright 2011 Audrey Kletscher Helbling

Bear Affair photo courtesy of Gold Star Manufacturing

 

Say cheese, a Wisconsin experience April 30, 2011

TO TRULY EXPERIENCE Wisconsin, you must, must, visit a cheese store, like Simon’s Specialty Cheese Retail Store in Little Chute, northeast of Appleton. Simon’s offers a Wisconsin experience you’ll long remember.

Simon's Specialty Cheese is one of the retail outlets for Trega Foods, Ltd., which produces natural curds and mozzarella sticks right next door at its Little Chute plant.

And, yes, bring your camera to Simon’s for some touristy photos. Photo ops abound in every aisle.

Start by trying on the cheesehead hats. They’re perfect if you’re a Packers’ fan or are looking for a Halloween costume or, ummmmm, just want to make a fashion statement say in some place like London. I would not, however, recommend wearing a cheesehead hat in Minnesota.

Shoppers, aka tourists, don cheesehead hats and pose for photos at Simon's.

If this boxy style or color doesn’t suit you, then scoot down the aisle and try on a wolf or moose head piece. I would not, however, recommend wearing a furry animal hat in the Wisconsin woods, especially during hunting season.

A wolf disguise... Just a thought here, Simon's, but since your geographical region is called "the Fox Cities/Fox Valley" after the Fox River, how about stocking some fox hats?

If you’re looking for truly unique sunglasses that will turn heads at the beach this summer, then select cheese shades. I promise no one will even consider stealing your chic eyewear. I would not, however, recommend wearing these to, say, Minnesota’s Lake Calhoun, Lake Mille Lacs or Gull Lake.

Chic Wisconsin eyewear modeled by a Minnesotan who likely prefers anonymity.

Now, if you’re hosting a party, you’ve come to the right place. Simon’s offers plenty of conversation starter food choices. Grab a handful or two of cheddar cheese shapes. Cows. Barns. Cupcakes. Beer mugs. I would not, however, recommend purchasing the green and gold Packers and football cheese shapes if you are hosting a football (or any other) party in Minnesota.

Cheddar cheese shapes that are kitschy cute.

Along that same party line, pick up a few bottles of beer fish batter or bread mix. I would not, however, recommend stashing these near Spotted Cow (or any other beer) lest you mistakenly toss the bottled mix into the cooler before leaving on that annual fishing trip up north.

Wisconsin fish batter and beer bread mix, not to be confused with a Wisconsin beer like Spotted Cow.

Finally, even the romantic can find a gift at Simon’s. What better way to say “I love you” for a non-occasion than with a jug of bottled milk? A heart logo on the glass bottle adds just the right romantic touch. I would not, however, recommend this as a replacement for flowers no matter your state of residence.

Romantic or nostalgic, bottled milk is available at Simon's.

There, you have it, directly from someone who’s experienced Simon’s Specialty Cheese and enjoyed every aisle of photo op kitschy-ness. This store is a must-see for anyone visiting Wisconsin.

© Copyright 2011 Audrey Kletscher Helbling

 

I’ll skip the sushi April 18, 2011

WHAT FOOD IMAGES pop into your mind when I say “Japanese restaurant?”

Rice? Vegetables? Sushi?

That’s the extent of my Japanese culinary knowledge.

But that will change with the opening of a Japanese restaurant in my mid-sized Minnesota town. I noticed a sign last week in an empty strip mall space along State Highway 60 in Faribault advertising this new restaurant.

A Japanese restaurant is opening in the strip mall in the 600 block of Fourth Street/Highway 60 in Faribault.

Although I don’t eat out all that often and once tried homemade sushi, promptly spitting out the wrapped raw fish and rice, I appreciate another dining option in my community.

We have plenty of fast food and pizza places and restaurants that serve traditional American fare.

We have several Mexican restaurants (like Gran Plaza Mexican Grill and El Tequilla Family Mexican Restaurant) and a Mexican bakery.

Baked goods at a Mexican bakery (once at the center of controversy because of its exterior paint color) in downtown Faribault. The bakery has changed ownership since I took this photo.

Faribault also has three Chinese restaurants, a Somali eatery and a recently-opened Thai restaurant (that I have yet to patronize, but about which I’ve heard rave reviews).

The Southern China Cafe is among four restaurants in town serving Chinese food.

Banadir, a Somali restaurant, is located in historic downtown Faribault.

Now we’ll soon have Japanese cuisine to throw into the cultural mix.

To those of you who live in larger metropolitan areas, the opening of a Japanese restaurant may not seem like a big deal. But in outstate Minnesota, where our dining choices are more limited and where getting the locals to try something new, like God forbid sushi, this ethnic restaurant opening is worth noting.

I have no idea whether the new Japanese restaurant will serve sushi. But I expect it will.

I hope Faribault area residents are daring enough to step outside of their safe pizza, burgers and fries, steak, batter-fried walleye, enchilada, lutefisk comfort zones to try Japanese food. Count me in the door to sample Japanese food, just not the raw fish sushi.

© Copyright 2011 Audrey Kletscher Helbling

 

Great customer service at Sherwin Williams February 7, 2011

THE MANAGER OF SHERWIN WILLIAMS in Faribault just called.

He was curious about issues we had with the Cashmere paint we purchased this weekend at his store. (See my February 6 “Paint problems” post.)

Josh explained to me that, in the darker shades, like the “Whole Wheat” we chose, the colors don’t mix as well into the thinner Cashmere paint. Flecks of color were floating on the surface of the paint, even after a return trip to the paint store for extensive shaking.

Had we poured the paint into the paint tray and begun rolling it on the walls, it should have been just fine, Josh said. He knows from experience. But no one at the store (Josh was not there on Saturday) told us that and no one apparently knew.

So we ended up substituting SuperPaint for Cashmere and the color easily incorporated into that thicker paint.

While I love the new paint color, I don’t like the chalky feel of the SuperPaint, preferring instead the gliding Cashmere.

Josh asked how the whole situation was handled. My husband dealt with the paint issue and, I said, didn’t have any complaints. However, I told the manager I had expected a partial refund or store credit for our hassle.

He wanted to make things right. He wants a happy customer. He stands behind his paint. So Josh offered us a full refund on our two gallons of paint or future credit. I accepted the refund. He thanked me for bringing the issue to the store’s attention, adding that he hopes we will be back. We will.

This, folks, is an example of excellent, hometown customer service. Hats off to Sherwin Williams in Faribault.

 

 

Beauty shop dog January 13, 2011

Filed under: Uncategorized — Audrey Kletscher Helbling @ 8:30 AM
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Main Street in West Concord, photographed several months ago.

WHAT DO YOU KNOW about West Concord? I’m not talking Massachusetts here. I mean West Concord as in a community of 836 in southeastern Minnesota.

Up until this past fall, I had never set foot in this small town. But, while en route to the historic Dodge County seat of Mantorville, my husband and I detoured into West Concord. The fact that we had never been there prompted the stop. It was as simple as that.

Many times when we travel back roads and drive into small towns, we discover sweet surprises. West Concord was no exception. I found Fonzie there.

While my husband was exploring whatever men investigate when they’re getting impatient, I ducked into Colleen’s Salon & Gifts on West Main Street. There I met Fonzie, the beauty shop dog. He was lounging in a chair next to patron Charlotte Lurken, who was drying her hair under one of those old-fashioned bubble dryers.

Instantly, I knew this would be a story. And the photo ops, well, let’s just say I was nearly giddy when I considered the possibilities.

I wasn’t sure, though, how the women would react to my request to photograph them since they were in curlers. But, no problem. I snapped away.

Here are the results:

 

Fonzie relaxes in the morning sunshine next to beauty shop patron Charlotte Lurken.

Fonzie didn't even blink an eyelash when I moved in for a close-up.

Salon owner Colleen Snaza, framed by a welcome sign in the gift shop, curls a customer's hair.

Pretty sweet, huh?

Fonzie’s been hanging out at the beauty shop for about two years now, ever since owner Colleen Snaza’s husband, John, passed away. Prior to that, the Shih Tzu had spent five years at home with John, who suffered from a heart condition. And before that, the canine stayed home with Colleen for a year while she recovered from breast cancer.

Colleen began taking Fonzie to the beauty shop because she couldn’t leave him alone. He was too used to company.

Now Fonzie’s just part of the beauty shop. “He gets a lot of lovin’,” Colleen says.

And that’s the story I learned when I took the time to check out a small-town beauty shop on Main Street in West Concord.

FYI: An article I wrote about the beauty shop dog just published in the winter issue of Minnesota Moments magazine. Readers often wonder how I find my stories. It’s as simple as going off the beaten path, snooping around, asking questions and finding the simply extraordinary in the seemingly ordinary places of our lives.

WATCH FOR MORE from West Concord in upcoming blog posts.

© Copyright 2010 Audrey Kletscher Helbling

 

What does the future hold for the Tilt-A-Whirl January 7, 2011

A downtown Faribault mural depicts the evolution of the Tilt-A-Whirl.

IN AN IRONIC TWIST, or something like that, today’s Faribault Daily News featured this top headline:

Operations cease at Sellner’s

Company created the Tilt-A-Whirl; was Faribault’s longest-running family business”

I read this within 45 minutes of posting “These businesses have been in Faribault for how long.”

I’m scraping egg from my face. But I had no idea, none, nada, that one of Faribault’s oldest businesses is, according to the newspaper article, in the process of being sold to Larson International, Inc., of Plainview, Texas.

You may not be familiar with the name Sellner Manufacturing. But I bet you have ridden the firm’s Tilt-A-Whirl, which is manufactured just blocks from my Faribault home. The company has been making this American icon amusement ride since 1926.

For several years now, Sellner Manufacturing has been struggling with financial difficulties. I’ve read the foreclosure notices in the newspaper. I won’t speculate as to why this happened. I simply don’t know.

I don’t know, either, what this means for the future of the Tilt-A-Whirl. Will it be around for another 85 years?

The Mural Society of Faribault created and placed the Tilt-A-Whirl mural on the side of Jim's Auto & Tire this past fall. It is among five murals in the downtown area.

© Copyright 2010 Audrey Kletscher Helbling

 

Tales of consumer dishonesty from an honest vacuum cleaner salesman December 14, 2010

Filed under: Uncategorized — Audrey Kletscher Helbling @ 8:13 AM
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My new Bissell PowerForce Turbo vacuum cleaner replaces the General Electric vacuum I bought 8 1/2 years ago. The switch wore out on that 2002 vacuum just days before I was going to give the cleaner to my daughter for her new apartment.

YOU WOULD THINK that buying a vacuum cleaner should be easy, right? Not.

Faced with more than a dozen choices lining two sides of a big box store display aisle, I was overwhelmed by the selection—Eureka, Bissell, Dirt Devil, Hoover…

Not only did I have numerous brands from which to choose, but each company also offered high-end, low-end and in-between models.

And then the powerful force of name branding—tornado, wind tunnel, PowerForce—sucked me into the vortex of consumer confusion.

How would I ever decide which vacuum cleaner would pull the most dirt from my carpet?

I would need to focus, focus, focus.

OK, what did I want in a vacuum cleaner? Powerful suction. Adjustable height. Accessory tools. A bagless system. Filters that don’t cost a fortune. Sturdiness. Affordability.

As my husband and I began perusing the choices, I/we became more confused.

Then…, thankfully, an associate came to our rescue, told us the cheapest models were “crap” and wouldn’t last a month, that some consumers buy the $400 models (“but why?”) and that the bestsellers are Bissells, the vacuum he owns.

With that advice and his directive to consider the $69.94 (why can’t they just say $70?) Bissell PowerForce Turbo bagless vacuum stacked on the end cap, I felt like the swirling winds of too many choices were finally subsiding.

He gave us some additional money-saving advice. Rather than replace the foam filter, simply blow out the dirt and dust with an air compressor. Been there, done that, but still a solid tip for a shopper who may not have considered this option.

This associate was certainly impressing me with his knowledge and his honesty.

Then, he clinched the sale by telling us to keep the receipt and the box, and “if you’re not happy, you can return the vacuum,” honoring the store’s 100 percent customer satisfaction policy. “You wouldn’t believe the dirty vacuum cleaners that come back.”

I don’t know if it was the look of surprise on my face or what, but he then shared several more stories about returned merchandise that, to me, qualify as theft and I told him so. He didn’t disagree with my judgement.

A customer once returned motor oil that was clearly old oil drained from a vehicle, he said.

Consumers routinely return specially-mixed paint because the color isn’t right (didn’t know you could do that, I thought).

But the worst abuse of the retailer’s return policy this associate has seen occurred when a man returned a dirty, worn-out power sander that was a decade old.

“You took it back?” I asked, incredulous.

“He had the box and the receipt. What could we do?” he responded.

The company, he says, loses millions nationwide annually due to such merchandise returns.

And who pays for that? Consumers who purchase $400 vacuum cleaners? Or those of us who buy $69.94 vacuums?

© Copyright 2010 Audrey Kletscher Helbling