IT WAS A NICE GESTURE of gratitude. The free wedge of apple dessert pizza boxed in Styrofoam with a note of thanks handwritten in marker atop the cover.
This thankfulness for our patronage expressed by Basilleo’s 2.0, a Faribault pizzeria, impressed me. These are tough times to be in the restaurant and bar business. But yet Tom and Connie, co-owners of this homegrown eatery, took the extra time and effort to connect with customers in a personal way.
Basilleo’s has a long history in my community, tracing back to 1960 when brothers Basil and Leo Burger opened the pizza place. They combined their first names to come up with the catchy business name. Basilleo’s has long been a favorite local source of homemade thin crust pizza. Spicy Italian sausage remains our family’s top choice.
Randy and I last dined at Basilleo’s with friends on a Sunday evening in early March, the day before Minnesota Governor Tim Walz closed bars and restaurants due to COVID-19. We didn’t know then that this would mark our last time eating inside a restaurant in 2020. Yes, the governor later re-opened bars and restaurants, but with limited capacity. We opted out of in-person dining, choosing to occasionally do take-out. Like last Saturday evening, when Randy picked up our ready-to-go Italian sausage pizza at Basilleo’s along with a complementary slice of apple or cherry dessert pizza.
Now, as COVID rages out of control in Minnesota, bars and restaurants are once again closed to in-house drinking, dining and socializing. I think it a wise, and necessary, move from a public health perspective. Now it’s up to those who typically frequent bars and restaurants to continue supporting them via carry-out orders. Complaining that these businesses are closed during a pandemic helps no one. Rather, spending money at these businesses will help them, hopefully, survive.
When Tom and Connie conveyed their gratitude through a simple handwritten message and a free slice of dessert, they made an impression. Their small act of kindness shows they value their customers. And, in these days of COVID-19, I welcome such thoughtfulness.
© Copyright 2020 Audrey Kletscher Helbling